Last updated on 08/16/2025
At AlquilerSalamanca.com, we are committed to protecting the privacy and security of our users’ personal data.
This privacy policy clearly and transparently explains how we collect, use, and protect personal information, in compliance with the General Data Protection Regulation (GDPR) and other applicable regulations.
1. Data controller
Alquiler Salamanca undertakes to act in accordance with current data protection regulations.
Upon formal incorporation of the company, this policy will be updated to reflect the responsible legal entity.
2. Information collected
The personal data we collect includes:
- User name
- Phone number
- Search preferences
3. Purpose of data processing
We use personal data for the following purposes:
- Provide users with properties that match their search criteria.
- Send email communications regarding new properties or updates based on user preferences.
- Improve the user experience on the platform through data analysis and segmentation.
4. Legitimacy for processing
Data processing is based on the user’s express consent, given when providing their information in the contact and subscription forms.
5. Transfer of data to third parties
At AlquilerSalamanca.com, we work with third-party providers who may access certain data in order to provide specific services.
These third parties include:
- Google Analytics and Google Tag Manager: analysis of web activity.
- AnyChat.one: real-time chat tool.
- Acumbamail: management of communications and email campaigns.
- Clarity: usability and access heat maps.
We guarantee that these providers comply with the GDPR and that data is not transferred outside the European Economic Area (EEA).
6. Data security
The data is stored in encrypted databases and technical and organizational measures are applied to ensure the security, confidentiality, and integrity of personal information.
7. User rights
As a user, you have the right to:
- Access your personal data.
- Correct any incorrect or outdated information.
- Request the deletion of your data when it is no longer necessary.
- Object to processing or restrict its use in certain cases.
- Request the portability of your data.
To exercise your rights, you can send a request to hola@alquilersalamanca.com, indicating the right you wish to exercise and attaching a copy of your identity document.
